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FREE SHIPPING ON ORDERS OVER $150
FREE SHIPPING ON ORDERS OVER $150

FAQ's

Do you do custom coasters?

We currently are unable to accommodate custom orders for coasters. 


How long will it take for my order to process?

Please allow 2-3 days for stock orders to be processed. Orders with custom* pieces will be processed and shipped out within 2 weeks. *Some custom orders are available for expedited processing. Please see item details.


Where can I buy your products?

We have a list of our retailers here


Can I track my order? 

Yes! All orders ship via USPS and include package tracking information.


Do you ship to addresses outside the United States? 

Currently we are only able to ship to addresses within the U.S. We are working on being able to serve all of our customers across the globe. 


What's your return policy?

Custom orders
All sales final. No returns or exchanges. 

Sale items
All sales final. No returns or exchanges.

Regular online items.
If you are not completely satisfied with your purchase, we will be happy to refund you for your purchase. Send the unused, undamaged items back to us within 14 days of receiving your order, and we will process your refund.*
Before sending us your return: Please send us an email at orders@workshop28.com 

If you have purchased an item from one of our resellers, and are somehow not satisfied, please send us an email at orders@workshop28.com and give us a chance to make it right.


PRIVACY

Workshop 28 will not sell your information to anyone. The information you provide is used solely to process orders. Your billing information is never shared. Your email address will not be given to any third party companies.